SureFlap – Sure Petcare Connected Cat Door – Selective Door- with DualScan Technology
$216.00
Price: $216.00
(as of Mar 30, 2025 18:44:19 UTC – Details)
Without the hub, you cannot connect the microchip cat flap Connect to the Sure Petcare app. If you already have a hub, you can order the microchip cat flap Connect separately. The latest model. Use the hub (not included) to connect the microchip cat flap Connect to the Sure Petcare app. Prevents foreign animals from entering your home. Battery life – 6 months (4 x AA batteries – not included). Receive notifications on your smartphone when your pets leave or enter the house (hub required). Set individual entry and exit permissions for each of your animals using DualScan technology. Track your pets’ activities, keep an eye on their coming and going, and detect unexpected changes in behavior (hub required). Lock and unlock your microchip cat flap Connect anytime and anywhere with your smartphone (hub required). The product is battery operated (4 x AA batteries (not included). Stores up to 32 animals, can be installed in doors, windows and walls (if necessary Installation adapter required).
Is Discontinued By Manufacturer : No
Product Dimensions : 9.6 x 7.09 x 9.84 inches; 2.2 Pounds
Manufacturer recommended age : 1 month and up
Item model number : 342138
Batteries : 4 AA batteries required.
Date First Available : July 23, 2020
Manufacturer : SureFlap
ASIN : B07JM666G6
Country of Origin : China
Connect with the Hub which links the Microchip Cat Door Connect to the Sure Petcare app. HUB NOT INCLUDED. Door opening: 5 5⁄8″ x 4 3⁄4″.
DualScan technology lets you set exit and entry permissions for each cat. Receive notifications when your pet enters and leaves your home
Create a curfew – set the door to lock and unlock at specified times or take control at any time using the Sure Petcare app
Remotely lock or unlock the cat door anytime, anywhere from the Sure Petcare app
Works with pets existing microchip. Three Year warranty.
13 reviews for SureFlap – Sure Petcare Connected Cat Door – Selective Door- with DualScan Technology
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$216.00
Terrence Hurst –
Works great, even in my metal door
At first it wasn’t working very reliably on my metal door, I went back and made the opening an extra 1/2″ larger, leaving just two metal tabs of the door to anchor the trim. I only did this on the outside/exit side of the door, didnt touch the inside and its touching the frame of the sureflap and it works 100% of the time.Try this before dropping another $20 on the metal door frame, I really only think you need that for glass.Didnt cut any extra of the foam core of the door either so it stayed snug, used expanding foam insulation spray before putting the trim on. Make sure you use the expanding foam for vinyl windows, the regular foam will put pressure on the sureflap as it dries and could cause the flap to not flap because its being squeezed. That regular construction foam will bend window and door frames as it dries and your door wont close.At first we used some tape to hold the flap open so they would just use the hole for a while and the sure flap would click and they would freak out at first. Then we let the door down and used some tape stuck to the door so when they would walk up we would lift the door from the inside and then let it down on them so they could get used to it on their back as they slid through. Really only did that for one cat, the other just started following the first one.Watching them go through from the back is amusing, the fat cat looks like a seal with its legs both sticking straight out as she pulls herself through with her front paws. I was very surprised how fast they got used to it. Good deal and very functional, cant believe how well the chip reader works. Were still on first set of batteries, with two cats using the door 20+ times a day after 3 months.
adam fitzgerald –
Works good.
It took several steps to train the cat but with a little patience everything worked out.I started leaving the flapper open with some clear tape and coaxing our cat in and out through the door with treats. Second I taped the locking mechanism silver flapper would move easily either direction, few weeks our kitty was coming in and out no problem. The last step was the natural locking mechanism with her collar fob to open it.This took about 2 months but it’s well worth it. The raccoons and one skunk did not hesitate and scared the crap out of us a few nights.
Lorie S. –
It is not dependable and easily malfunctions – do not purchase!!!!!
I’m very disappointed with this product. I installed it last March 2023 and it is not dependable, first it keeps disconnecting from my internet and I have to spend so much time trying to get it connected again it becomes a burden. Second, after about six months the gray interior catch gets stuck and won’t pop back up. I have it connected to the Cat Hub and a Wifi extender, both within 3 feet of the cat door and that still didn’t make a difference with the connection and my Wifi works perfectly for my other devices. I also have to use expensive Duracell/Eveready batteries (per manufacturer) and they seem to need replacing every 2 to 3 weeks, and these high-end batteries do not correct the problems. I have tried to trouble shoot both problems and haven’t gotten anywhere with the manufacture. Even sent them 2 different videos – per their request, still no help from them. Unfortunately, my cats are the ones suffering, they either can’t get out or can’t get back in when they want too. I never know when I’m leaving the house if my cats are going to be keep hostage inside or locked out by this worthless cat door. I would. not recommend purchasing this product. Crappy performance and worthless customer support. I’m interested if anyone can recommend a better product for me to purchase?
Michael R. Fitzjarrell –
Sureflap and hub work fine.
Door takes 5 or more seconds before it opens. Two cats have learned the door so far. When another comes home at night when we call her we make sure to put her through the door so she learns it. Order another sureflap door fore between house and garage. Looks like the app lets us just take current cat that in the system and drag them into new door. I wish they would update app to manually enter microchip number instead of having to capture feral cat and put through the door for system to learn cats microchip number.
Amazon Customer –
Great convenience but requires a redesign
I like the flap for practically. However the design is flawed. If the cat can get their paw under the clip they can get out even if it’s locked. This defeats the purpose of having a locked door.
Alissa –
Worth the cost!
Amazing! Love the dual scan feature to allow the cats in and out while keeping one inside. I purchased a similar microchip door before buying this one but returned it because it was not easy to instal and program like this door was.
Luggy –
Exactly what I needed!
Exactly what I needed to keep my kitten inside while my roommates cat can still go out. Itâs easy to use and locks super quick once the cat goes through the door. Highly recommended!
Vince Medlock –
Manufacturer Refues to Honor Warranty
Update 2024.07.11: Other buyers have mentioned that the door latches will sometimes seize in the open position, letting any animal that will fit into or out of the house. Sure’s servers are also completely offline for several days at a time, making it impossible to control the door. They will stonewall when you contact them about the server failure.My door has also developed the door latch seizure problem, so far on an intermittent basis. Sure refuses to honor the warranty and instead demands that you dismantle the product and use only certain brands of batteries. Further, they demand that you produce a video of yourself dismantling the product and using only their specified battery brands. No matter what you do, they send the same email repeatedly and refuse to honor the warranty that *they sold with the product.*If you buy this door, note that:* Seller will not honor their warranty.* Sure’s customer service AI is useless.* Servers are often offline for days at a time.* Door *will* fail under normal use.
Rike S. –
Tolles Teil!Gestern bestellt, heute geliefert und gleich montiert.Die Montage war sehr einfach, das Einlesen der Katzen auch. Meine haben es noch am gleichen Tag gecheckt. Sie ist sehr leise, den Langezeit-Test muss sie erst noch überstehen.
Sesteves –
Tenho 3 gatos: 2 com acesso total ao exterior e 1 sem acesso. Para o gato que não tem acesso, a porta funciona bem, não abre conforme desejado. Para os outros 2 gatos a porta já não se comporta como devia. Os sensores são muito pouco rigorosos quando é para abrir e fazem muito barulho (são cliques constantes que incomodam). A porta abre bem de fora para dentro de casa mas funciona mal de dentro para o exterior. Demora muito tempo a abrir e às vezes nem abre. Os gatos desistem e vão para ao pé da nossa porta, à espera que alguém a abra. A porta tem muitos pontos de melhoria, não acho que compense o preço e por isso devolvi. V
Marco –
Speravo di più , serve un accessorio aggiuntivo (introvabile e costoso) per connetterlo con l’app . La programmazione dei gatti che possono uscire ed entrare è noiosa, scomoda e per niente pratica.Non mi sento di consigliare questo prodotto, se tornassi indietro prenderei sempre una gattaiola di altre marche molto più economiche con lettore chip.
Rita DEHAECK –
j’ai acheté une première chatière en 2019. J’étais très satisfaite de son mode de fonctionnement et ses possibilités diverses selon les situations de ma chatte Rouxstick. L’application connectée est facile à comprendre et je sais toujours si Rouxstick est à l’intérieur ou à l’extérieur ce qui est très pratique quand je dois partir et mettre l’alarme de la maison. ATTENTION quand vous nettoyez la chatière ne laisser couler aucune goutte d’eau sur le système électrique/pile car c’est ainsi que le système de connectivité était défectueux en mai 2021et irréparable. C’est pourquoi, je n’ai pas hésiter de racheter la même chatière que j’ai su reconnecter avec l’application existante sur mon portable. JUSTE ATTENTION QUAND VOUS LA NETTOYER. Je vous souhaite beaucoup de joie avec votre chat.
Alain Cote –
Facile a installe, un peu gros et bruyant . Apprentissage à prévoirPour chat sans surplus de poids ; )